If you are not completely satisfied with your purchase, you may return it within 14 days from the receipt of the shipment, and we will send you a prepaid UPS label for your product(s). You must first obtain an RMA number in order to initiate the return procedure.
Product must be in new, unused condition, without scratches or damage of any type. The product protective coating must be on the color screen(s). Your card will be credited the original price of the product once Security By You has received and processed your return (original shipping fees will not be refunded). Items returned to Security By You that are not in new, unused condition will be returned to the shipping address on file and original payment method will be charged a return shipping fee. Restocking fees of 8% may apply.
Credits will be issued within 3 to 4 business days from when we receive your returned product(s). Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow 7-10 business days for the credit to appear on your statement. If your original purchase was made by check or money order, your refund will be mailed to your original mailing address, unless otherwise requested.
How to obtain an RMA
If you wish to return product(s), please contact us at the following email address: firstname.lastname@example.org. We will use every reasonable effort to make the return process quick and effortless.